Shipping

Date Posted:28 February 2018 

Shipping main image Shipping image

Agreement

Through processing an order online or an over the phone mail order you are agreeing to our ‘Shipping Policy’, if you do not agree with our policy then do not place an order with our store.

In this policy the use of ‘we’, ‘us’, and ‘our’ refers to Allingtons Outpost.

 

Postal Service

Allingtons Outpost uses Australia Post for the fulfilment of all phone and online orders within Australia. For overseas orders we also use Australia Post who then use a third party shipping company at their discretion.

All parcels are sent via e-Parcel and require a signature on delivery unless the buyer has stated that the item can be left on premises in a secure location.

If your post code falls outside of our delivery zone we will contact you with delivery options and arrange payment where applicable. If you do not wish to proceed with the order all monies paid will be refunded and the order cancelled.

Express post is available on request at your expense. Please email orders@allingtons.com.au for more information.

Where a courier service is required, Allingtons Outpost only use leading and reputable courier companies and Australian postal services. Courier services may incur additional postage costs. You will be notified immediately if this is the case.

 

Tracking

All orders will carry a postal tracking number. You will be notified of your purchase tracking number via email  as soon as your parcel has been dispatched.

You can check these tracking numbers through the Australia Post website.

 

Cost

Allingtons Outpost offers free delivery throughout Australia for ALL orders $200 and above, with the exception of some isolated and remote locations where additional delivery charges may apply.

 

A flat rate fee of $9.95 will apply to all orders of $199.99 and below.     

Items marked with 'Bulky Item' on our website are exempt from free deliver. Allingtons will deliver the bulky item Free On Board to any Metro Adelaide Depot. It is then the responsibility of the consumer to arrange for transportation to the delivery address and pay all associated charges.

All postage and associated costs displayed on our website are in Australian Dollars, GST inclusive.

 

Delivery Schedule

Provided that the products ordered are in stock and the full payment has been received the delivery time can take between 3-8 business days (Monday to Friday excluding public holidays) from the date the payment is received. For remote and isolated locations this delivery time may be longer.

If the products are not in stock and need to be ordered then this delivery time will extend beyond the previously outlined delivery time frame of 3 - 8 business days. For the current status of your order please contact customer servise at orders@allingtons.com.au.

Please contact our mailing house on orders@allingtons.com.au for advice on international shipping orders and timeframes.

Although every effort is made to ship your order according to the estimated delivery times provided, delivery times may vary due to changes in supply, or circumstances beyond our control. If your order has not arrived after the estimated delivery time, please contact us.

Postage costs for all international orders are POA.

We will use all reasonable efforts to deliver your order to you within the estimated delivery time indicated on your Order Confirmation; however, we do not guarantee that we will deliver within this time frame.

 

Receiving your Orders

All orders posted within Australia will require a signature upon arrival unless you have indicated otherwise when you placed your order. If there is not anyone home upon delivery, then Australia Post will leave a note for your parcel to be picked up from your local Australia Post Office. We provide tracking numbers for all orders, for your convenience.

Overseas orders are posted using basic tracking and require a signature upon arrival, unless other prior arrangements have been made.

Unless otherwise indicated, we will deliver your order to the address indicated on your Order Confirmation.

All risks and costs associated with providing an incorrect delivery address shall remain with the customer.

 

Contact Us

Allingtons Outpost welcomes your comments regarding this Shipping Policy. If you have any questions about this Policy or would like further information, please contact us on the following options.

 

Call: (08) 81821333
Post: Attn: Allingtons Outpost Members Privacy Policy,
Allingtons Outpost,
PO Box 366,
Salisbury South SA 5106
AUSTRALIA
E-mail: enquiries@allingtons.com.au